Terms of service


  1. Our order process usually takes 20 minutes maximum 2 hours to complete. (for PayPal it can takes maximum 24 hours if there is no issue)19/05/2020

    Dear User, Normally PayPal payments take 6 to 24 hours but sometime due to low reserve, rush of orders or may be due pending deposits to our accounts some PayPal Payments Can take 12 to 72+ hours. So if your order is urgent, you can better contact us for processing time according to amount before submitting order. At any time if you can not wait, we will be able to refund your order. Your patience is highly appreciated.

  2. Customer need to bear their own wallet transaction fee. Like if you need exact 30$ of skrill or NETELLER you need to pay with their transaction fee. (minimum 0.62$ for skrill, 0.50$ for NETELLER)
  3. Sometimes we need further details about you to complete your payment. (It's define user Authenticity)
  4. If you need any instant support or payment confirmation feel free to call us. You can find our contact details on the contact page. (24/7 support Maill Address)
  5. For reason of better service we aren't provide any types of advance payment. (You need to pay first to get your required service) 
  6. Depends on supply and demand also security purpose we have ability to control our gateway. (If you can't find any service on the send or Receive option you need to wait further or you can place a request on bdwalletex@yahoo.com  or via live chat)
  7. For PayPal Sending from user end you need to send USD buy using friends and family option from your account. (goods and service, Gift payment won't be acceptable)
  8. When you order PayPal as receive option we will  send it by using Goods and Service (payment) feature. 
  9. If you want to buy PayPal USD you must have a verified account to place your order. verified means it must have verified by card or bank, email and also phone. (limited account will not be able to place an order as well). Note:- so if any place an order without following these guideline we have ability to freeze their payment amount.
  10. Usually we takes payment over the "bKash agent and ROCKET agent" if you want to buy USD by using personal you need to bear the gateway transaction fee. Note:- for bkash personal it will be 1.85% and 1.80% for rocket.
  11. Our working period 10 AM to 11 PM (GMT +6) if you need any further assistant or have to send or receive payment you must have to confirm us before place an order. You can contact us over the live chat, email and also facebook fan page. Visit or click on Contact for further info. Note:- after office hour you can buy any kind of service by using bKash and Rocket personal.
  12. If you have an urgency and want to get payment within 10 minutes use bkash or rocket personal to reduce time period. Note:- for agent it usually takes 20 minutes maximum 2 hours to proceed. 
  13. For PayPal gateway you have to exchange minimum 10$.
  14. Our Refund process can takes up to 24 hours. ( bkash, rocket and 2% process fee will applicable from your desired amount )
  15. If we are facing any kind of issue from PayPal we have right to ask you for dispute.  

  16. We do not support any kind of scamming and fraudulent fund. If we found any kind of reasonable ground we have right to block your payment and also have ability to block your future transaction as well. 
  17. Special instructions: We do not have any other website or Facebook page except https://bdwalletex.com/ and we never transact in any way through Facebook page. Only visit our official website when ordering. Do not trade anywhere without knowing or understanding someone's temptation. Do not transact on any web site at your own risk without taking the advice of acquaintances. If you transact outside of this, you will be responsible for it yourself. We sincerely apologize for the inconvenience.

  18. Please provide your correct information when making a transaction. We will not be held liable for any inaccuracies in your information.